Terms & Conditions
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View frequently asked questions and answers below.
What is an ETA?
It is an electronic travel authorization granted to people who want to visit Sri Lanka for a short stay.
What types of ETA are available?
Business, Tourism, Transit
Do I need a ticket before I apply for an ETA?
No, you don't need a ticket before you apply
Is my personal information safe?
Our site is SSL complaint and we abide by the Data protection Act.
How secure are payments through payment cards ?
Our payment page is designed in accordance to international standard.
Which electronic payment cards are accepted?
Visa and MasterCard
Can I apply for a fresh ETA while being in Sri Lanka?
You cannot obtain a fresh ETA while being in Sri Lanka irrespective of whether your ETA is valid or expired.
If My ETA Application Is Unsuccessful, Can I Get My Processing Fee back?
Dochub LLC will refund.
What do I do when I make a mistake in my application?
We check for errors while processing and will email you to ask for the right information to process your application. You should also contact us via phone or email email@example.com for assistance.